24/7 EMERGENCY WATER DAMAGE SERVICE 515-222-0091

FREQUENTLY ASKED QUESTIONS

Are you insured?

Yes

What about pets?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy. 

How long does it take to dry?

 Cleanings typically take 4 to 6 hours to dry.

Can you walk on wet carpet?

Yes, wet carpet is safe to walk on after cleaning. Safe for children and pets.  

Do you move furniture?

Yes, we can move furniture to clean under such as tables, couches, and chairs. We have foam blocks that are placed underneath the furniture to protect them from wet carpet. We do not move breakables and knick knacks.  

Do you use electricity?

We do not need electricity to clean carpet. Our equipment is powered by our truck's engine. However, we do use water. If water is unavailable at cleaning site, we can accommodate. Please let us know at time of booking if water is unavailable at site.  

Safe for pets and kids?

Yes, we use no pre-sprays and high temperature water to clean. Pre-sprays are added chemicals that are used to try and makeup for lack of  cleaning power and heat. We use V8 engine power and minimum of 270 degree water temperature to clean with. Safe for kids and pets.  

Do you work with Homeowners Insurance?

We work with most insurance companies for water restoration services.